Important Notice
By using the 3bmw platform, you are considered to have accepted this Privacy Policy. This Policy may be updated periodically, so we encourage you to review it from time to time.
1. Introduction
3bmw Online Gaming Platform ("3bmw", "we", "us") takes your privacy seriously. This Privacy Policy ("Policy") explains what personal information we collect, why we collect it, how we use it, and the steps we take to keep it safe.
This Privacy Policy applies whenever you use 3bmw's website, mobile app, or any of our services. Your personal data is never sold to third parties — that is our core commitment.
2. What Information We Collect
3bmw collects certain information for various purposes. Below is a detailed breakdown of the types of data we collect:
Personal Identity Information
- Full Name, Date of Birth, Nationality
- Email Address & Mobile Number
- Residential Address & Postal Code
- National ID or Passport Number (for KYC verification)
Financial Information
- Payment method details (bKash, Nagad, Rocket, etc.)
- Transaction History & Amount
- Withdrawal & Deposit Records
Usage Data
- IP Address & Device Information
- Browser Type & Operating System
- Usage Time & Patterns on the Platform
- Cookie & Session Data
- Gaming Activity & Betting History
Financial Data Protection
Your full card number or bank account details are never stored on our servers. All payment processing is handled through fully encrypted payment gateways.
3. Purpose of Data Collection
3bmw uses your data only for legitimate, specific purposes. The table below outlines each purpose clearly:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account creation, KYC verification | Contractual Obligations |
| Contact Information | Support, Notifications & Promotions | Legitimate Interest & Consent |
| Financial Information | Payment Processing & Fraud Prevention | Legal Obligations |
| Usage Data | Service Improvement & Security Monitoring | Legitimate Interest |
| Cookie Data | Session Management & Experience Improvement | Compliance |
4. Data Sharing & Third Parties
3bmw never sells your personal data. However, in certain circumstances it may be shared with trusted third parties:
- Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive the necessary information to process transactions.
- KYC Service Providers: Approved third parties may be engaged for identity verification.
- Legal Authorities: Data may be disclosed in accordance with court orders or government directives.
- Technology Partners: Technology service providers required to operate the platform may access limited data.
Please Note
Before sharing any data with third parties, we ensure they adhere to the same strict data protection standards we do. They are contractually prohibited from using your data for any other purpose.
5. Cookie Policy
3bmw uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience.
Types of Cookies We Use
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Functional Cookies: Remembers your preferences and settings.
- Analytics Cookies: Helps improve our services by monitoring how the platform is used.
- Marketing Cookies: Used to show you relevant offers and promotions.
You can manage cookies at any time through your browser settings. Note that disabling essential cookies may cause some platform features to stop working.
6. Data Security Practices
3bmw employs advanced technology and processes to protect your personal data. Our security framework operates on the following levels:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Data Encryption: Stored sensitive data is protected with AES-256 encryption.
- Firewall & IDS: Advanced firewall and intrusion detection systems are actively in place.
- Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
- Regular Audits: Third-party security experts conduct regular system audits.
- Restricted Access: Only authorized personnel are permitted to access personal information.
What You Can Do to Stay Secure
Use a strong password, keep 2FA enabled, and contact our support immediately if you notice any unusual activity on your account.
7. Data Retention Period
3bmw does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
- Account Information: For the duration the account is active and a minimum of 5 years after closure (as required by law).
- Financial Transaction Records: Up to 7 years, in accordance with Bangladesh financial regulations.
- KYC Documents: 5 years after account closure.
- Communication Logs: Up to 2 years for support purposes.
- Cookie Data: Session cookies — deleted when the browser is closed; persistent cookies — retained for up to 1 year.
8. Your Rights
As a 3bmw member, you have several important rights regarding your personal data:
Right to Access
You can find out what data we hold about you.
Right to Rectification
You may request corrections to any inaccurate information.
Right to Erasure
You may request deletion of your data under certain circumstances.
Right to Restrict Processing
You may object to the use of your data for specific purposes.
Data Portability
You can receive your data in a portable format.
Right to Object
You may opt out of marketing or profiling at any time.
To exercise any of these rights, please contact our support team. We will respond within 30 days.
9. Minor's Privacy
3bmw strictly does not provide services to anyone under 18. We do not knowingly collect personal data from minors.
If we become aware that a minor has registered on our platform, the account will be closed immediately and all associated data will be deleted. We urge parents and guardians to monitor their children's online activity.
10. International Data Transfers
3bmw primarily serves users in Bangladesh. In some cases, data may be processed on servers located in other countries for technical reasons. In such cases, we ensure that:
- The same standard of data protection is maintained across servers in all countries.
- Data transfers are carried out in compliance with international data protection agreements and standards.
- Third-party partners are contractually obligated to keep your data secure.
11. Policy Changes
3bmw may update this Privacy Policy at any time. For significant changes, we will:
- We will send a notification to your registered email address.
- We will display a clear notice on the platform.
- We will display a 'Last Updated' date at the top of the page.
Continued use of the platform after any changes constitutes your acceptance of the updated policy.
12. Contact
For any questions or concerns about this Privacy Policy, please reach out to our Data Protection team: